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Privacy Policy for your jilicity account

jilicity keeps your account, lobby and wallet privacy in one clear policy, covering data from sign-in, Speed Roulette sessions, slot rooms and payment checks through Touch 'n Go…

Malaysia account dataCookie and device recordsTouch 'n Go privacyGrabPay, Boost dan FPX checks
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jilicity Privacy Policy for your jilicity account
CONTACT ROUTES

Three ways to raise privacy requests

Privacy requests work better when we can connect your message to the right account without exposing extra data.

Privacy form Send privacy requests through the contact form on jilicity.
Live chat route Use live chat when you need help finding the Privacy Policy, cookie controls, or…
Account centre Inside your profile, you can update contact details, check wallet records, and ask us…
DATA CARE

Six controls behind this policy

Our privacy work follows the same account flow you see on the site: sign-in, wallet activity, support contact, and game session records are connected only where needed.

Collection points

We collect personal data when you create an account, sign in, contact support, adjust profile details, or complete wallet checks.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX records are used to match payments with your account and process withdrawals.

Cookie choices

Cookies remember your session, language choice, device type, and security state.

Security checks

We use password checks, device signals, and account alerts to reduce unauthorised access.

Retention rules

We keep account and transaction data only for operational, legal, tax, security, and dispute reasons.

Change requests

You can ask us to correct, update, export, or delete eligible personal data.

Privacy questions for Malaysia accounts

These answers explain the privacy points we are asked about most often, including data access, cookies, payments, account updates, and retention. They are written for your account relationship with us, not as general website text. If your question involves a specific wallet record or support case, contact us from the account email so we can respond safely.

We collect account details, contact data, login records, device signals, payment references, support messages, and session records. The exact data depends on how you use the account, wallet, lobby, and support tools.

Payment data is handled by our account, finance, security, and support teams when needed for wallet checks. Payment processors connected to Touch 'n Go, GrabPay, Boost dan FPX may also process related transaction data.

Yes, you can ask us to delete eligible personal data. Some records may be kept for legal, tax, security, payment, or dispute reasons, and we will explain this when responding to your request.

Cookies help keep you signed in, remember preferences, detect unusual access, and record privacy choices. You can change browser settings, but blocking essential cookies may affect login, wallet, or account security pages.

You can update certain profile details in your account centre or ask support to correct outdated data. For changes linked to payments or withdrawals, we may request verification before updating the record.

Yes. Access and eligibility depend on local law and are available where local law permits. If your location or legal status affects account access, privacy handling may include extra checks or account action.

We keep personal data for as long as needed to operate your account, answer requests, process payments, protect security, and meet legal duties. After that, we delete or separate data from direct identifiers.

Related Pages

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